Most orders are processed within 1-2 business days.
You will receive a tracking link once your order has shipped.
Rest assured, we are working hard to deliver your order as soon as possible.
Domestic Shipping: Standard shipping usually takes 2-3 business days.
Do not worry!
All shipments take up to 24 hours to be updated as the carrier has to receive the package and update their system after receiving it from our warehouse, so it is possible that your package will be updated by the end of the day. If there are any outstanding issues after 48 hours, please contact us and we will be happy to serve.
We only ship with the most reliable couriers worldwide, including TAS Courier and ACS Courier.
Once the package leaves our warehouse, Candelinas cannot be held responsible for lost or stolen packages, but we want you to have the best possible experience with our company!
Contact the carrier designated for your order and see if they have any information.
If they cannot help, please email us at firstname.lastname@example.org so we can assist you.
We currently ship to Greece and Cyprus.
We accept all credit cards as well as PayPal. You can also pay by cash on delivery (only available for orders in Greece).
Although this is rare, we will occasionally cancel orders suspected of fraud.
We have metrics in place to protect all our customers and if fraud is suspected, an order may need to be cancelled. If this happens, we will contact you immediately with an explanation.
Candelinas reserves the right to cancel any order.