Shipping policy

Domestic orders are shipped via ACS Courier.
International orders are shipped via DHL. 
Delivery time is approximately 2-3 working days. For orders placed before 13:00 the shipment is made on the same working day. During peak periods and days these orders may not be dispatched on the same day.

We always aim to deliver your package within the time specified, but sometimes there may be delays due to 3rd party failures.

€6.00 flat rate shipping for DOMESTIC orders. Exceptions apply.

For international orders we offer free shipping, under conditions.

Shipping is calculated at check out. 

Free returns within 14 days from the date of the receipt.

NON EU ORDERS - Taxes and Duties

Please note that taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will receive a store credit for the cost of your order minus any extra shipping charges and taxes incurred by us from the shipping company.

Currency

All prices shown are in EUR. If you are placing an international order, Your order total will be displayed in EUR at checkout (even where you are using our currency converter to view prices in your local currency) the bank that has issued your card determines the currency conversion rate. We cannot make any guarantees regarding the current exchange rate or what you will be charged by your bank.